What You Should Know
We know that ordering bins can sometimes raise a few questions — from delivery times to customisation options. To make things easier, we’ve collected the answers to the queries we hear most often. If you don’t see what you’re looking for here, our team is always happy to help.
FAQ – Quick Answers
1. Are your bins compliant with UK council or commercial waste collection requirements?
Yes, most of our wheelie bins are EN840 compliant, which means they meet the standards required for use with council-operated waste collection vehicles and lifting systems. You’ll find compliance details listed clearly on each product page.
2. What’s the difference between your new and refurbished metal bins?
Our refurbished metal bins are professionally reconditioned, tested for durability, and repainted where needed. They’re a cost-effective, environmentally friendly alternative to new bins, ideal for non-council use or organisations looking to reduce waste without compromising function.
3. Do you offer trade discounts or bulk pricing?
Yes, we supply to trade, commercial and public sector clients across the UK. Bulk pricing is available for large orders, and we’re happy to provide a custom quote if you’re ordering on behalf of a council, housing association, or private business.
4. How fast can you deliver?
Delivery times depend on your location and order size, but we operate a dedicated vehicle fleet and deliver nationwide. In-stock items are typically delivered within a few working days. For large or scheduled deliveries, we’ll confirm lead times during checkout or quoting.
5. Can I customise the bins with branding or colour coding?
Yes — some of our bins can be supplied with custom-coloured lids, stickers or branding graphics, especially on larger or trade orders. If this is something you need, just let us know during your enquiry.
6. What sizes do you recommend for homes, businesses or schools?
While it depends on usage, here’s a general guide:
– 120L–240L: Ideal for household or light commercial use
– 360L–660L: Suitable for larger homes, schools, or small businesses
– 1100L: Best for high-volume commercial or shared waste areas
Need help deciding? We’re happy to advise based on your waste type and collection schedule.
7. Do you supply clinical or medical waste bins?
Yes, we offer a range of clinical waste containers, including sharps bins, yellow medical bins, and approved clinical bags. All products meet hygiene and handling requirements and are suitable for use in medical practices, care homes, dental surgeries, and more.
8. Can I replace parts like lids, wheels or handles instead of buying a whole new bin?
Absolutely — we stock a full range of spares and accessories, including lockable lids, replacement wheels, handles, axles and more. Extending the life of your existing bins is often the most cost-effective and sustainable choice.
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